If one or more cartridges is still not recognized then the microchip on the cartridge may be faulty or may not be making a firm contact with the printers terminals. After this when you plug it back in the printer is forced to re-detect all of the cartridges and their ink levels. This means turning the printer OFF at the wall, unplugging it and leaving the power OFF for at least 10 minutes. If on the other hand you have installed a new cartridge and it simply isnt detected by the printer then you will need to do a cold start. Even a newly installed cartridge may not show any error message but simply not read the correct ink levels. If these infrared beams get blocked in anyway by dust, leaked ink or any kind of debris then the printer will not recognize how much ink is in the cartridges. First was the printer turned ON when the cartridge was installed? Brother printers should always be turned ON when installing new cartridges whether inkjet or laser.īrother inkjet printers have small infrared beams which are used to detect the amount of ink that is in the cartridge. Brother Printer cannot detect cartridgesWhen a Brother printer cannot detect a newly installed cartridge then there are several things to check for. Let's take a look at the most common causes of this issue and how we can fix it. Epson printers are the ones that immediately spring to mind when you talk about cartridges not recognized however Brother, HP and even on the odd occasion Canon printers will give this same message.Īlmost all of the time when this occurs people will jump up and down and blame the cartridge for the problem however most of the time it isnt the cartridges fault at all. This is a very common problem with all of the various brands of printers and usually there is a solution. Often when installing a printer cartridge your printer will tell you that it cannot be recognised by the printer.
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